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  • Certifications & Quality System

    International Certifications: Products pass ISO9001, comply with RoHS 2.0/REACH environmental standards.
     
    USB TID Certification guaranteed.
     
    Defect Rate: < 50 PPM.
     
    Summary: Our advantages lie in:
     
    High-Performance Compatibility: Comprehensive coverage from server low-speed connectors, power connectors to industrial IP67 connectors.
     
    Deep Customization: Mold design + rapid sample response.
     
    Reliability Assurance: Verified through signal integrity testing and extreme environment validation.
     
    For further support, please provide specific scenario parameters, and we will generate a customized solution.
  • What are the delivery lead times and shipping methods?

    Standard Products: Shipment in 25-40 days.
     
    Custom Parts: 30-90 days (depending on mold complexity).
     
    Shipping: Supports global air/land freight, provides tariff optimization solutions (e.g., following Anker's cross-border logistics model).
  • Is on-site technical support available?

    Selection Stage: Engineers can visit sites to analyze environmental requirements (e.g., wiring space in factory automation equipment).
     
    After-Sales Issues: 24-hour response, providing technical support or repair services.
  • Can you provide signal integrity test reports?

    Yes, including:
     
    Time Domain Reflectometry (TDR): Measures impedance continuity.
     
    Vector Network Analyzer (VNA): Analyzes insertion loss/return loss (up to 50GHz).
     
    Eye Diagram Test: Verifies high-speed signal quality (e.g., eye diagram opening).
     
    Power-on test reports for power connectors, etc.
  • How do connectors cope with extreme conditions in industrial environments?

    Environmental Protection: IP67 rating (dust and water resistant), operating temperature -40°C to 85°C (e.g., USR-EG628 industrial computer connector).
     
    Mechanical Durability: Gold-plated contacts (0.75µm thickness) ensure 5000 mating cycles; anti-vibration design passes 50g impact test.
     
    Chemical Resistance: Cable jacket uses PUR/PVC material, resistant to oil, stains, acids, and alkalis (e.g., machine vision cables).
  • How do high-speed cables ensure long-distance transmission stability for USB Type-C Gen4?

    USB Type-C Gen4 (compatible with USB4 Gen4 and Thunderbolt™ 4 standards) solves signal attenuation, electromagnetic interference, and physical durability issues in long-distance transmission by combining active optical fiber technology, advanced signal compensation chips, and high-quality materials. The specific solutions are as follows:
     
    Active Optical Cable (AOC) Solution: Breaking Copper Cable Physical Limits
     
    Ultra-Long Distance & High Bandwidth:
    Fiber optic material is immune to electromagnetic interference, enabling full-featured transmission over 15 meters, including data (up to 80Gbps), video (up to 16K@60Hz), and power (up to 240W PD fast charging).
     
    Adaptive Protocol Switching:
    Automatically switches between 4-Lane DP 1.2 + USB 2.0 and 2-Lane DP 1.2 + USB 3.2 10Gbps modes to be compatible with different device requirements.
  • What is the custom lead time and Minimum Order Quantity (MOQ)?

    Lead Time: Standard USB Type C samples: 15 days; complex designs (e.g., high-speed backplanes) require 30-40 days.
     
    MOQ: Small batch, 500 pieces minimum (negotiable), supports rush orders for expedited production.
  • Do you support custom mold development? What is the process?

    We support full-process customization, including connector structure, cable specifications, and shielding solutions:
     
    Step 1: Requirements Analysis – Provide application scenarios (e.g., waterproof requirements for outdoor industrial computers), electrical parameters (voltage/current/signal rate), mechanical dimensions (installation space constraints).
     
    Step 2: Design & Simulation – Use Finite Element Analysis (FEA) and 3D modeling to optimize mating cycle life and signal integrity.
     
    Step 3: Prototype Manufacturing – Deliver samples within 7-15 days,并提供 test reports (e.g., TDR impedance curve, insertion loss).
     
    Step 4: Mass Production & Certification – Achieve required certifications such as IEC 61076-2-109, UL 1977, 3C certification, etc.
  • How to choose a connector suitable for high-speed signal transmission?

    It is necessary to balance bandwidth, density, and anti-interference capability:
     
    Bandwidth: Server backplane connectors support 56G-224G PAM4; AI server connectors must meet 112G+ requirements.
     
    Density: High-pin-count connectors (e.g., 0.5mm pitch) require impedance matching design to reduce crosstalk.
     
    Shielding Design: Use metal shell + twisted pairs (e.g., TE M12 connectors optimize signal integrity through orthogonal circuitry).
    Selection Advice: Provide interface protocols (e.g., Ethernet, USB4), transmission distance, vibration/temperature environment parameters, and we will recommend compatible models.
  • What are the main application scenarios for your connectors and high-speed cables?

    Our products are designed for high-performance scenarios, including:
     
    Servers/Data Centers: Power connectors (including fan connectors and high-current connectors ranging from 0.5A to 50A), high-speed connectors (supporting 56G/112G PAM4 signals).
     
    Industrial Control Computers: Waterproof connectors (IP67 rating, e.g., M12 series), vibration-resistant interfaces (compliant with MIL-STD-810H standard).
     
    Artificial Intelligence Equipment: AI accelerator card connectors, high-density board-to-board connectors (pitch 0.5mm-21.2mm).
     
    Cameras & Machine Vision: CoaXPress (CXP-12), Camera Link, USB Type C Gen4 cables (max. transmission rate 80Gbps).
     
    High-Definition Display Equipment: Compatible DisplayPort cables (supporting lossless 4K@120Hz transmission, max. distance 15 meters).

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